Support

hello@fandex.org, for bug reports, account questions (including anything about your data), or general feedback.

A genuine best effort, on the timeline of a hobby project: could be same-day, could be a couple of weeks, depending on what else is going on. There's no SLA and no guaranteed response window.

Two things are already self-serve and don't need an email. Both live in Settings → Your data:

• Downloading everything Fandex holds about you, as a file you can keep.
• Permanently deleting your account and everything in it.

If your question is about either of those, you may not need to wait for a reply at all.

The more specific, the faster it can actually get looked at: what you were doing, what you expected, what happened instead, and, if it's about a specific title, which one.

Fandex is free, has no ads, and doesn't sell or share your data. None of that is planned to change. It does cost money to keep running, though: hosting, the domain, and the services it pulls data from all come out of pocket.

If you'd like to help cover that, there's a donation page at ko-fi.com/nilsmlynarek. It's genuinely optional.

What a donation does not do: there are no supporter tiers, no perks, no features behind a paywall, and no early access. Everyone gets the same Fandex. A donation covers running costs and nothing else. It buys goodwill and server bills, not a say in what gets built.